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1st Focus Homecare - Winner of the 2024 Care Services Award From Homecare.co.uk

1st Focus Homecare Awarded the Top 20 Edinburgh Care at Home Award.



Care services

It is with great pride that we can announce that 1st Focus Homecare, has, for the second year running, been awarded the prestigious Homecare.co.uk Top 20 Homecare Service Provider award for care-at-home providers in Edinburgh.


This award is made to companies that have been proven to provide high-quality care and is judged based on the reviews and input of service users.


That in itself is the highest accolade a company can achieve, being voted for by its customers.


What Does the Award Mean to 1st Focus Homecare?


Scott Falconer - Managing Director said “This award goes to show just how much we take care of our service users. 1st Focus Homecare has been providing these services in Edinburgh for almost 7 years, and we continue to strive to provide a high quality, compassionate care service for seniors across the Edinburgh and Lothian Region.”


Scott also gave praise to his team - “I am very lucky to have a management and care team that really do care about the people they look after. Our carers are highly trained and skilled in many areas of care, and it is this investment of time by the team that has won this award for the second year in succession. To say I am proud of my team is an understatement.”


Scott went on to explain why he set up 1st Focus Homecare - “As a serving paramedic I am called out on emergency calls, and a lot of these are for the elderly that have maybe had a fall due to not having enough support at home. Since becoming a paramedic 15 years ago I have witnessed some very poor living conditions for the elderly and in some sad cases these people have been receiving care which is below the standards that I would expect for anyone. I knew that with my experience in a pre-hospital emergency setting that I could ensure a high standard of care that in some cases I felt was lacking, that is how 1st Focus Homecare was born.”


What Care at Home Services Does 1st Focus Homecare Provide?


We provide a wide range of services that are available to read through on the website. You can find all of the services by going to the main menu and clicking the link highlighted below.


You can also give us a call any time and we also have a chat function which you can find at the bottom right corner of the website.



Care services

We do find that requests for support and care in Edinburgh focus on three main requests.


Companionship


The number one care-at-home request we get is actually for companionship care. As people get older and they maybe are living alone, they still need somebody to talk to and do things with.


Being lonely is no fun for anybody and being able to talk to somebody daily is known to be good for mental health.


Our carers spend time with seniors. That might be as simple as sitting down and having a cup of tea and a chat, or even going for walks in the park, maybe helping them get to a local community centre, or even something simple as shopping together.


Food Assistance and Meal Prep


Eating healthily is important at any stage of life, but it becomes more important as you get older. But it is not just about the food itself but also the preparation.


One of the most common care requests we get is in assisting with preparing meals two to three times a day, and if needed assisting people to eat if it is something they find difficult to do physically.


House Work and Home Help


The final element where we see many Edinburgh seniors needing home help support is with household chores.


For many seniors, it does become physically impossible to clean and tidy the house, and a lot of people do not understand that having a tidy living environment makes for a less stressful environment.


We help with cleaning the user's living room, and kitchen bathroom and also washing clothes and bed linen where required.


How Much Does 1st Focus Homecare Charge?


Costs for care services differ from user to user, but we are very transparent with our customers and have no additional fees like other care companies.


Our hourly rates range from £30 - £33 per hour depending on the services required. We do not charge any set-up fee and we do not have any administration fees on hourly rates. We have a transparent single pricing per hour.


Useful Resources


Here is a list of useful resources and guides for seniors. 



Conclusion


Of course, we are very proud to have been given the Top 20 award for 2024. It drives us to be better at what we do, but at the end of the day, we are here to serve you.


Make sure to read some of the resources above, we think you’ll find them helpful.


And feel free to contact us with any questions you may have about sourcing care support in Edinburgh. We are just a phone call away at 0131-510-7878.


FAQ’s


Q1. Is 1st Focus Homecare licensed to provide care services in Scotland?

A1. Yes, we are listed on the register of the Care Inspectorate in Scotland, this is the list of providers for care-at-home services that have been vetted and passed by the Scottish government.

Q2. Why do 1st Focus Homecare only have twenty plus reviews on Google?

A2. We do not force our service users to provide reviews like some other companies. We know that we provide a high level of service, and our customers are very happy with that. We feel that the Homecare.co.uk award is a much better measurement of our company, as it means we have been adjudicated by an external organisation.

Q3. Seeing as you have a paramedic on your team, do you provide emergency medical assistance to service users?

A3. This is something that is not currently provided as part of our service. However, this may change in the future.

Q4. Do your carers speak English well?

A4. Our care team come from a wide range of backgrounds, and all of them speak English well.


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